Your opinion is important … Please be so kind to inform us!
Here you can read Testimonials and reviews from major review sites. Your opinions and praise and criticism are very important to us. So we can make good things even better and less good resolve quickly. In addition to the review sites, we evaluate all questionnaires in the rooms and in e-mail that you receive after your stay with us. All this can be found here in a very transparent and honest Overview: Criticism, praise and your needs at a glance.
OVERVIEW OF THE SINGLE CATEGORY
Get in the first paragraph an impression on the guest voices of the most important themes in your vacation.
OVERVIEW OF CURRENT SINGLE REVIEWS
In the second part you can see the individual ratings, with a deeper insight into everything that is written about the relexa hotel Dusseldorf / Ratingen. Us is very important, what is important, what you particularly liked or missing. Only in this way we can always be better based on your wishes - for you!
Das schätzen unsere Gäste an uns
What our guests have said
Good service but ....
Bianca V. (06.11.2018)The hotel's response
Thank you for taking the time to share your feedback.
We are sorry for the smell in the rooms. You had got 2 non smoking rooms. Obviously the guest before your stay did not respect the no-smooking rule. We apologize that we did not get the room fresh until your arrival.
We hope to welcome you back to our hotel.
Best regards
relexa hotel Airport
Room too hot and no air conditioning
Antonio (18.05.2018)Gut
Mark S. (11.05.2018)Excellent one night stopover
Diego (13.04.2018)Ideal place to stay before or after flight
Ann (19.03.2018)pleasant stay for business trip
Maarten (02.02.2018)Good as always but a good internet is a must.
Sören S. (28.01.2018)The hotel's response
thank you for you loyalty. We are sorry to read about your Wifi problems. We will send your description to our provider Telekom, so they can look for improvement.
At your next stay, it would be better. If not, please tell us directly, so we can contact the provider.
Best regards
Your relexa team
Internet unusable for business hotel guests
Anders I. (13.01.2018)The hotel's response
thank you for your feedback. We are sorry to read about the WIFI problems. We will contact the provider Telekom, so they can look for improvement.
Best regards
Your relexa team
Overnight plus one, short stay.
Herr G. (. (18.12.2017)Good price quality
Maenan (18.12.2017)Good.
M. H. (17.12.2017)nice stay
Isabel G. (16.11.2017)David Tremblay, Athletic D. International School of Stavanger
David T. A. D. (13.11.2017)Good hotel, too bad there was a noisy party
Robbie (01.08.2017)Good, clean and great staff.
Carlos R. (27.05.2017)Hôtel and stay was ok despite a high rate due to a fair around 290 euros .
Gehl P. (12.05.2017)Very good
J.v.jullien T. (16.04.2017)alles gut
Rainer S. (02.02.2017)The hotel's response
herzlichen Dank für Ihre Buchung und die positive Bewertung. Wir freuen uns, dass Ihnen der Aufenthalt im relexa hotel Airport so gut gefallen hat.
Bis zu Ihrem nächsten Besuch wünschen wir Ihnen alles Gute.
Mit freundlichen Grüßen
Ihr Team vom relexa hotel Airport
Very good quality price
Leloir (12.01.2017)Perfect
Paul (11.01.2017)Good and efficient
Ann (30.11.2016)Very Good
Stephen D. (21.11.2016)Good service for price but too slow internet connection
Paolo (16.11.2016)Nice hotel, very nice room, quiet, relaxing and enough parking space
Elli C. (17.10.2016)NICE SHORT STAY
Marc M. (27.09.2016)Very good place for business trip and not only.
Leon B. (24.09.2016)The hot weather and lack of ventilation made it vvery uncomfortable
Bill (25.07.2016)great place to stay,sleep park and fly
Ulrich K. (20.06.2016)Not up to standard
Richard (21.05.2016)The hotel's response
thank you for your constancy. We are sorry to read, that we did not bring the service as you know and expect.
Tea making facilities are prepared in our deluxe rooms and suites. We think you had got an upgrade the times you had got a room with it.
But you are certainly sure, hot water should be there every time. We formally apologise for inconvenience. There was a technical problem with a pump at this day. The reaction should be another at that moments. We will prepare the staff for next times.
We hope, you will visit us again. You can be sure that we will perform the service you know from your stays before.
Best wishes
the team of relexa hotel Airport
A good sleep and parking arrangement.
Wil (20.04.2016)OK
Björn H. (27.11.2015)Gut
Giesen, H. (12.11.2015)Nice stay for business and privat
Johan (06.11.2015)Very good
Luc D. (29.10.2015)A great nights stay @ Relaxa
Reny (19.09.2015)The hotel's response
thank you for the great review of our hotel! We are glad that you enjoyed your stay and the service and hope to see you again.
Best regards
relexa hotel Airport
Unimpressed
Michael (02.09.2015)The hotel's response
thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again.
Best regards
relexa hotel Airport Düsseldorf-Ratingen
Not nice hotel and staff
Joana (11.06.2015)gut
L (25.08.2014)The hotel's response
thank you for the great review of our hotel!
We hope to welcome you again.
Best wishes
relexa hotel Airport
pleasant stay
B.a. I. (07.08.2014)The hotel's response
thank you for the good review of our hotel! We like to welcome you again.
Sincerely
relexa hotel Airport
entertainment
Martins (19.04.2014)The hotel's response
thank you for your booking and your review.
We understand, that wifi is a big point today and we like to offer some solutions. So you will get a free wifi at our lobby. If you book one of our business rooms, you will get a 24h HotSpot-Voucher for the t-mobile HotSpot-Network. You can use this voucher at all hotspots for example also at the airport or at the fair halls.
Best regards
Yours relexa hotel Airport
Easy relaxing
Frans U. (26.03.2014)The hotel's response
thank you for your positiv review.
We will be happy to welcome you again.
Best wishes
relexa hotel Airport
„Welcome at your business hotel! We are certain you will feel at home with us“
"Wir freuen uns über 94% Weiterempfehlung durch unsere Hotelgäste."